I'm a AAA member and needed the A/C on my 2011 BMW checked. I did not know of a reputable shop, so checked the AAA listings and saw that Living The Dream was an approved shop. I had driven by their business for many years and had heard good things from others, so gave them a call. Bill set me up with an appointment that easily fit my schedule. When I walked in, I was greeted by Julie, the service manager. She explained that they would check out the A/C system and text me a report before doing any work. They also performed a thorough check of all the under-the-hood stuff - belts, hoses, fluids, etc. which was appreciated. I received the text with the good news - it only needed a recharge - and I approved the work. I picked my car up a couple of hours later and was pleasantly surprised that, not only did the A/C blow cold once again, but my car got a much-needed bath. That's a nice perk. Julie and her team have earned my business and we'll be going back to them with my car and my wife's 2018 Pilot. I would highly recommend LTD for their quality work and professional approach in dealing with their customers.