Thank you, Paul, for taking my car right in to address two antifreeze leaks which, left unattended, could have resulted in major repairs. And, thank you, Chris, for taking charge of the repairs and guiding me through a warranty process with my prior service provider. As your "guest," you connected me with a car rental service and arranged for me to be picked up at your shop and driven to the rental. The reverse was arranged when I picked up my car. All in all, this was one of the most positive repair experiences I have had. Congratulations on your success!