I've heard great reviews from a friend of the family, so I took my car in for an oil change. I was able to easily schedule an appointment online, and they were waiting for me when I arrived. The oil change Silver service package includes everything you'd get with an oil change at a Jiffy Lube or a dealership, plus an exterior wash and vacuum of the interior. The price was comparable to a dealership change, and the service was excellent. As mentioned in previous reviews, the waiting room is comfy, with an area for watching TV, internet accessible computers, and a kids area. Best of all, they made several recommendations for my car without the high pressure sales pitch I have come to expect from my dealership. I highly recommend this service center.